Privacy Policy

1. Introduction

Intune Mindset ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our counselling services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and other contact information you provide when booking appointments or contacting us.
• Health Information: Information related to your mental health that you share during counselling sessions.
• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our counselling services
• Schedule and manage appointments
• Communicate with you about your care
• Improve our website and services
• Comply with legal and professional obligations

4. Confidentiality

All information shared during counselling sessions is strictly confidential and protected under professional ethical guidelines. We adhere to the ethical standards set by PACFA (Psychotherapy and Counselling Federation of Australia) and ANZAP (Australian and New Zealand Association of Psychotherapists).

Confidentiality may only be breached in exceptional circumstances, such as:

• Risk of harm to yourself or others
• Legal requirements or court orders
• With your written consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for data processing

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.